Recruit a great team

30 June 2025

A dedicated team can be the point of difference that propels your business from good to great. Here are some tips for successful recruitment.

Is your team a cohesive unit? Enthusiastic, efficient, trained to deliver the best outcomes for your business and your customers?

 

The cost of getting recruitment wrong may not be immediately apparent. It’s more likely to show as a slow burn for the business:

 

  • High turnover burns up resources for advertising and the time taken for recruitment, induction and training.
  • Dealing with unreliable employees is challenging. If not handled well it can be a real liability for the business.

 

The cost of getting it wrong is high. The return on investment of getting it right is basic to your success.

 

  • Read the room: Take a careful look at each CV. Ask the right questions. Be wary a person isn’t too quick to jump ship. This doesn’t mean you should disregard potential candidates who may have wide experience in a variety of roles across different businesses, maybe even different sectors. But ask why someone may have moved around a bit. Their answer may persuade you they’re the candidate you’re looking for. Or not.
  • Room to grow? Look for someone willing to grow at this stage in his or her career. Don’t write off candidates with extensive experience who are ready and eager to challenge themselves in a new setting.
  • The right fit: Don’t under-estimate the importance of a good fit with you and the rest of the team. He or she may be a star performer but if they’re not a good fit in your team, it can throw everyone’s game off.
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One of the best things about online shopping is instant, hassle-free payment. Enter your details, click, and you’re done. If your customers can make an instant online payment, they’re likely to pay you more quickly – and they’ll appreciate the simplicity too. The details Online payment methods include credit and debit cards, ACH (Automated Clearing House) services like Paypal, and repeat payments through direct debit. Payments are managed by merchant service providers – specialist companies that process transactions on your behalf. Some focus on credit and debit cards, while others stick to ACH or direct debit. Choose a provider that can integrate with your accounting software, and you can add a super-simple payment button to future invoices. The costs While your merchant service provider shouldn’t charge any set-up fees, they will charge transaction fees. These range from 2-4% of the invoice for debit or credit cards, and under $2 a transaction for direct debit. These fees are an added expense, so they need to be included in your profit calculation – smart accounting software will do this automatically. Because credit and debit fees can add up, many businesses don’t offer online payment for invoices over a certain amount. The benefits Businesses using online payments get paid faster. Of course, not every client will pay instantly just because they have the option, but it should speed up your average payment time. A bonus benefit? Customers appreciate the ability to pay online, so offering it as an option can be a big point in your favour.
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